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Tag: storytelling

Five Basic Tips for Writing Better News Releases

The primary goal in much of our work is to get our clients’ stories out there to the general public in a way that explains and promotes their best efforts. I worked in the media for 40 years, including 33 years at The Washington Post, and over the course of my reporting and editing career I read (or at least glanced at the headlines of) many thousands of news releases to decide whether they were worth publishing in some form and whether there might actually be a substantial story worth assigning a reporter to tell our readers.

As a Post editor, part of my job was training young reporters, and the tips that I shared then still apply for much of the work we do in public relations. Mostly, these are simply common sense, but I always find that when I drift away from them, I can run into trouble.

  1. SLOW DOWN! Deadlines can make you sweat and drive you crazy. You’re watching the clock. You’re worrying about all the other things you have to do. You’re thinking that you better start typing right now. But there is a Zen concept that applies here: slower is faster. Slowing down will center you. Allowing yourself to spend just a few minutes gathering your thoughts and outlining the main points you need to cover will result in saving you a lot of time when trying to go faster.
  2. GET THE FACTS STRAIGHT! This is perhaps the most crucial point of all. You have nothing more valuable than your reputation and your credibility. If you put out information that is clearly incomplete or, worse yet, incorrect, people will remember it. We work hard on our earned media strategy and outreach, but the media will only devote their time and energy to one type of source: the trusted one. Lose that trust and it’s virtually impossible to regain. This is also fundamental in reference to your client: if they lose faith in your accuracy and carefulness, you’re toast. When in doubt, check it out!
  3. KEEP SENTENCES SIMPLE! Reading a piece of writing should be an easy, smooth, non-stop experience for the reader. The more complicated your sentence, the more likely to make the reader stop and have to re-read what you’re trying to say. The best, clearest and most effective writing is in the active voice—the traditional Subject-Verb-Object structure is almost always more clear and impactful than a sentence with a variety of clauses and a bunch of commas.
  4. KEEP WORDS SIMPLE TOO! A news release is not an academic treatise or an epic poem. You want to convey information as clearly and easily as possible. In health care and science communications, we use complex and technical language. But we shouldn’t overburden readers by showing off our vocabulary. The more hifalutin big words that you use, the more likely you are to force the reader to have to stop and look up the word—or, worse, just stop reading. Generally, it’s a helpful rule not to use a written word that you would not also use in your conversational speech.
  5. PROOFREAD! THEN PROOFREAD AGAIN! This is just as crucial as ‘Get the Facts Straight’ because good proofreading can catch virtually all your mistakes. Hitting the “Send” button without thorough proofreading is a very risky move. Having the discipline to proofread twice can make a huge difference. I recommend proofreading aloud to yourself (in a whisper, usually, so you don’t bother your co-workers) so you can actually hear what your sentences sound like. Then, take a short break and come back to proofread again. You’ll be surprised at how much better you can make your final version.

Media Relations Fundamentals

Even in today’s unprecedented news environment, media relations is still about the fundamentals.

Since January 20 (and arguably since November 8), it’s been impossible to predict the topic du jour of the news cycle because of what’s been coming out of Washington, D.C. This uncertainty has some health care communicators wondering how best to approach media relations.

But I was recently listening to Mary Agnes Carey of Kaiser Health News and Mark Zdechlik of Minnesota Public Radio News on a webinar hosted by the Alliance for Health Reform about the latest on efforts to repeal the Affordable Care Act. What they shared reinforced something for me:

media relations is still about the fundamentals.

Tweet: Media relations is still about the fundamentals. https://ctt.ec/g6e2_+No matter the environment, there are basic things that reporters will always need to tell their stories.

  • Personal stories help make the connection. Whether it’s covering repeal and replace of the Affordable Care Act, or it’s the latest on immigration reform, reporters want to put a human face to these developments. Offer a conversation with someone who gained insurance coverage through the ACA, but now may lose it. Identify a person whose parent is stranded because of travel restrictions.
  • Data can support the story. Your organization can be a resource to reporters as they look for information to flesh out their stories. How will a policy change impact the number of people insured? Will the number of people visiting your clinic go up or down? How will your organization’s bottom line be affected if your state no longer has access to Medicaid expansion?
  • Timely and relevant is important. One thing this news environment can guarantee us is that your topic – whether it’s health care reform, drug pricing, or jobs – is all fair game to be in the spotlight next. So be prepared to pitch at a moment’s notice.

Inauguration Day was not that long ago, but I think the news environment of the past couple of weeks is only a preview of what the next four years will have in store.

Get ready for some turbulent times, and good luck!