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Tag: health

PR’s Role in Patient Engagement | O’Dwyer’s

Patients and families often need guidance to make informed and confident decisions about their health and health care. Check out Sharon’s article in O’Dwyer’s October issue to learn how communications professionals play a critical role in encouraging and influencing conversations and in promoting shared decision-making. Some of the key takeaways include:

sharon-reis-odwyers-article-october-2016

  • Make it a priority for hospitals, health systems
  • Provide more knowledge and tools
  • Carve out a role for communications
  • Create patient engagement initiatives
  • Approach it together
  • Watch your word choices
  • Be inclusive
  • Be clear

Access the article here.

 

MACRA | Another Step in Reforming Care Delivery

On Friday, the Centers for Medicare and Medicaid Services (CMS) released the much-anticipated final rule on the Quality Payment Program (QPP), which is part of the Medicare Access and CHIP Reauthorization Act of 2015 – better known as MACRA. This rule is 2,200 pages (a length that surprises no one familiar with CMS rules) and provides financial incentives—and penalties—for clinicians in the move toward value-based care.

Because this rule will affect hundreds of thousands of clinicians, I think health care communications professionals have a prime opportunity to take an active role in helping clinicians understand the requirements and explain its impact on care delivery by promoting the voices of thought leaders in the field.

I think it’s important to frame any discussion about the rule by the two tracks that clinicians can choose from:

  • For clinicians in individual or small practices, they can take part in the Merit-Based Incentive Payment System (MIPS), which continues the move toward payment for quality care and for investments that improve the patient experience
  • QPP sets up Advanced Alternative Payment Models (APMs), which award clinicians participating in organizations such as an Accountable Care Organization (ACO), by providing a 5 percent payment adjustment from 2019 through 2024

Now the final rule comes after the agency heard from nearly 100,000 attendees at their outreach sessions and received more than 4,000 comments (as CMS’ acting administrator Andy Slavitt discussed in his blog). The feedback provided seems to have online prednisone made a difference in shaping the final rule and gave clinicians a lot of flexibility, which I found somewhat surprising:

  • An estimated 380,000 clinicians could be exempt from the rule
  • Clinicians who do participate have more flexibility in MIPS; specifically, those who aren’t ready to go all-in can submit some data at first without receiving a negative payment adjustment
  • The agency is considering creating a new ACO track—ACO Track 1+—that would have lower risk levels than other APMs

To help health care providers understand these and other aspects of the final rule, communications professionals can do things such as issuing informational one-pagers, and coordinating sessions where providers and administrative staff can speak to individuals who understand the new requirements. I’ve heard experts say how important it is that clinicians understand what CMS needs since there’s more than a year’s delay between reporting data to CMS and the actual start of payment adjustments.

For health care organizations that have subject-matter experts, this is the perfect opportunity to develop thought-leadership pieces that can be placed with health trades. Communication professionals can also pitch the availability of these experts to provide interviews that give reporters an on-the-ground perspective of the rule’s impact.

This rule gives communications professionals the chance to show the value they bring to their health care organization by helping providers understand and follow the evolving reimbursement rules and by positioning their experts as industry thought leaders.

 

Make Vacation a Priority – for Your Health

As summer winds down, the days become shorter, kids head back to school, and the morning rush hour traffic picks up. By now, many of us are wistfully reflecting on those precious days this summer that weren’t crammed with meetings or deadlines, but instead were filled with hours on the beach holding delicious fruity drinks with little umbrellas, sitting on the porch swing at a sleepy lakeside cottage, or even a thrill-filled adventure with the little ones, running around Disney World.

Vacations are the perfect way to relax and recharge, and they provide us with many physical, mental and emotional benefits. Unfortunately, according to a report by the U.S. Travel Association, 55 percent of Americans did not use all their vacation time and gave up $61.4 billion in benefits in 2015. By not taking time off, you not only lose out financially, you’re also losing out on many health benefits. So, if you’re leaving vacation days on the table, here’s what you are missing:

Lowering your Stress Levels

We all know that vacations are helpful in reducing stress, but many may not realize just how damaging stress can be. Stress is your body’s natural reaction to threats – that includes deadlines, long hours at the office, handling crises for clients, and presenting at the upcoming board meeting. According to the Mayo Clinic, constant stress causes adrenaline to course through your body, which increases your heart rate and blood pressure, placing you at increased risk for developing anxiety, depression, heart disease, and weight gain. Vacations have been proven incredibly effective at lowering stress levels and helping the body return to a healthier state.

Improving Your Mental and Emotional Health

As your stress level lowers, your mind begins to clear as well. Research shows that vacations can have meaningful benefits for your mental health. They help to improve your mood and relax your mind by giving it a break from the mental exhaustion of work. By taking a break, many people find themselves able to be more present and “in the moment.” This also helps to boost your emotional health as well. The mental and emotional benefits increase with time – so embrace that weeklong trip to the shore – or maybe even two weeks. Your mind will thank you.

Increase your Productivity

Vacations can even help you when you get back to the office, because research suggests that taking vacation actually increases productivity. Results from a study conducted by the U.S. Travel Association found that those who use 10 or fewer vacation days are less likely to get a raise or bonus than those who took off 11 or more. So vacationing is not just a health benefit, but can benefit your career – and paycheck.

It’s easy to find excuses to skip out on a vacation. But the health benefits alone are important reasons for why vacations shouldn’t be ignored. They can be just as important to your happiness and career as showing up for work every day.