client service - The Reis Group, LLC

Want to get to know us better? Read our passionate perspectives on the latest communications trends, healthcare issues, workplace challenges, and life goals.

Building Successful Connections in a Remote Working World

Building Successful Connections in a Remote Working World

by on May 16, 2022 in Leadership

When I joined The Reis Group in September 2021, I was starting a fully remote job for the first time. As an introvert, the thought of meeting new coworkers and clients, networking with reporters, and trying to get the feel of a new workplace already felt overwhelming. Knowing that I would be doing all these …

The Three Ps for a Successful Presentation

The Three Ps for a Successful Presentation

by on April 12, 2022 in Public Relations

In the world of public relations agencies, presentations take on many forms – providing updates on recurring client calls, sharing research findings and recommendations, and presenting new business proposals to name a few. This can be a daunting task for those of us who aren’t natural public speakers, but it’s an essential skillset you can …

Deploying an Unexpectedly Powerful Tool in Public Relations: Empathy

Deploying an Unexpectedly Powerful Tool in Public Relations: Empathy

by on January 12, 2022 in Public Relations

Public relations and communications professionals have many skills in our toolboxes that we develop and refine over our careers. One of the most important—and one of the least discussed—is the power of empathy. It could be called a skill sharpener because it can make every other tool we deploy more effective. Seeing the world from …

There’s No “I” in Team, but “Client” Belongs in Great Teamwork

There’s No “I” in Team, but “Client” Belongs in Great Teamwork

by on July 21, 2020 in Leadership

One of the pleasures of working for a small public relations agency is the teamwork that is possible or, in my view, required, to do top-notch work for our clients. The Reis Group has small teams dedicated to each of our clients, but we readily reach outside assigned teams to tap the strengths and expertise …

5 Tips for Healthcare Public Relations During COVID-19

5 Tips for Healthcare Public Relations During COVID-19

by on May 18, 2020 in Our Take, Public Relations

COVID-19 is overtaking news coverage and overturning every aspect of healthcare public relations. This unique environment presents new challenges, as well as new opportunities. As the account manager for two healthcare clients directly impacted by the COVID-19 pandemic, I have learned first-hand that navigating clients through this atmosphere requires taking risks, being flexible, and savoring …